Skip to main content

NL FR DE EN

Official information and services:

www.belgium.be
FPS Economie
Home
Themes
What can you do?
Report an infringement
Contact
Find a solution

My ConsumerConnect

FPS Economie
Home
Themes
What can you do?
Report an infringement
Contact

My ConsumerConnect

  1. Themes
  2. Energy
  3. Gas/Electricity Bill

Incorrect or Unclear Energy Bill

Select a topic for more information

Incorrect or Unclear Energy Bill

Energy Bill Reminder Fees

Energy Supplier Changes the Advance Amount on Your Energy Bill

Energy Supplier Refuses to Provide a (Free) Bill Invoice

Difficulties In Paying Energy Bills

Extra Charges for Refusing Direct Debit Payments for Energy Bills

Energy Bill or Other Communication From a Supplier with Whom You Have Not Entered Into a Contract.

Suspicious Notice from a Collection Agency, Bailiff, or Lawyer for an Energy Bill

Other

Need help?

Tell us more about your problem and we will help you find the right solution.

Find a solution

FOD Economie logo

ConsumerConnect is an initiative of the FPS Economy. We guide you through your consumer rights and obligations in clear and accessible language. Here, you can learn what actions you can take.

Navigation Menu

  • Home
  • Themes
  • What can you do?
  • Report an infringement
  • Contact

Themes

  • Purchases
  • Advertising and Sales techniques
  • Energy
  • Telecom
  • Travel and events
  • Financial Services
  • Vehicles
  • Insurance
  • Building
  • Consumer fraud

Our services

  • Find a solution
  • My ConsumerConnect

General

  • Conditions of Use
  • Privacy Statement
  • Cookies Policy
  • Accessibility Statement

© FPS Economy

FOD Economie Facebook link

Cookies preferences