Themes
Purchases
Defective Product (Guarantee) / Purchase regret (right of withdrawal) / Delivery / Payment Methods
Advertising and Sales techniques
Unsolicited advertising / Misleading or deceptive sales techniques
Energy
Invoices and contracts gas and electricity / Fuel oil / Fuel vehicle
Telecom
Expensive phone numbers, text messages and apps / Telecom bills and reminder fees / Telecom contracts
Travel and events
Trips abroad, concerts…
Financial Services
Loan for purchase of product or service (consumer credit) / Problem with bank account or banking service / Investments
Insurance
Mandatory or optional insurance / Insurance cancellation / Not finding an insurer / Increase in premium / Choice of insurer / Blacklisted defaulters / Insurer halts operations
Vehicles
Purchase, sale, repair of a car
Construction
Building or remodelling a home / Buying or selling a home
Product safety
Reporting a dangerous product / Compensation for unsafe products / Recalls / CE marking
Consumer fraud
Suspicious message / Suspicious phone call / Suspicious purchase/sale(online) / Suspicious invoice and payment reminder / Suspicious investment / Fraudulent repair services
ConsumerConnect is an initiative of the FPS Economy. We guide you through your consumer rights and obligations in clear and accessible language. Here, you can learn what actions you can take.
