Regret of Entering into Telecom Contract Concluded via Door-to-Door Sale (Right of Withdrawal)
Regret of Entering into Telecom Contract Concluded via Door-to-Door Sale (Right of Withdrawal)
Did you buy something outside a shop, such as at a door-to-door sale? Then you have the right to cancel the agreement within 14 calendar days, without providing a reason and free of charge. That right is known as the right of withdrawal.
The withdrawal period begins on the date the contract was concluded.
You may cancel the contract:
- by using a model form provided by the seller
- by making a clear statement of your intention to withdraw from the contract: by telephone, email or post. It is recommended that you terminate the contract in writing so that you have proof that you have exercised your right of withdrawal.
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ConsumerConnect is an initiative of the FPS Economy. We guide you through your consumer rights and obligations in clear and accessible language. Here, you can learn what actions you can take.
