Skip to main content

NL FR DE EN

Official information and services:

www.belgium.be
FPS Economie
Home
Themes
What can you do?
Report an infringement
Contact
Find a solution

My ConsumerConnect

FPS Economie
Home
Themes
What can you do?
Report an infringement
Contact

My ConsumerConnect

  1. Themes
  2. Purchases
  3. Delivery

Delivery

Select a topic for more information

Go to the specific websites for questions on: energy, telecom, travel and events, financial services, insurance, construction or vehicles.

Delivery Deadline

No Delivery or Partial Delivery

Delivery Arrived Late

Damaged or Missing Delivery

Incorrect Delivery

Unsolicited Delivery

Additional Delivery Fees (Customs Fees etc.)

No Delivery and No Response from the Web Shop

Delivery: Other

Need help?

Tell us more about your problem and we will help you find the right solution.

Find a solution

FOD Economie logo

ConsumerConnect is an initiative of the FPS Economy. We guide you through your consumer rights and obligations in clear and accessible language. Here, you can learn what actions you can take.

Navigation Menu

  • Home
  • Themes
  • What can you do?
  • Report an infringement
  • Contact

Themes

  • Purchases
  • Advertising and Sales techniques
  • Energy
  • Telecom
  • Travel and events
  • Financial Services
  • Vehicles
  • Insurance
  • Building
  • Consumer fraud

Our services

  • Find a solution
  • My ConsumerConnect

General

  • Conditions of Use
  • Privacy Statement
  • Cookies Policy
  • Accessibility Statement

© FPS Economy

FOD Economie Facebook link

Cookies preferences